General Terms and Conditions

Here is the revised version for Help Count, an online store in the UK:


1. Scope of Application

These General Terms and Conditions (GTC) apply to all orders placed via our online store Help Count at www.helpcount.com.

2. Contractual Partner & Contact

The purchase contract is concluded with:
Help Count
📧 Support: service@helpcount.com

3. Offer and Conclusion of Contract

The presentation of the products in the online store does not constitute a legally binding offer but an invitation to order.
A contract is only concluded when we accept your order by sending you an order confirmation via email.

4. Prices and Payment

All prices are quoted in British pounds (£ GBP) and include applicable taxes.
Payment methods available: Credit Card, PayPal, Apple Pay, Google Pay, or Instant Bank Transfer.

5. Shipping & Delivery

  • Orders are processed within 1-2 business days.

  • Delivery takes place within 3-7 business days within the United Kingdom.

  • Free shipping within the United Kingdom.

  • Once your order has been shipped, you will receive a tracking number.

6. Right of Withdrawal & Return

  • You can return items within 30 days of receipt.

  • Items must be unused, undamaged, and in their original packaging.

  • Refunds will be processed within 5-7 business days after receiving the return.

  • For further details, please refer to our Returns & Refunds Policy.

7. Warranty & Liability

  • The statutory warranty rights apply.

  • We accept no liability for damages caused by improper use.

8. Data Protection

You can find our Privacy Policy [here].

📧 Contact: service@helpcount.com